Terms of Service

Last updated: September 4, 2026

1. Agreement to these terms

By creating a VendorFlow account or using VendorFlow, you agree to these Terms of Service. If you don't agree, please don't use VendorFlow.

2. What VendorFlow provides

VendorFlow is a web application for charter-school vendors to manage rosters, certificates, invoices, and payment reminders. You are responsible for the accuracy of the information you enter, and for how you use VendorFlow in running your own business.

3. Accounts

You must provide accurate information when creating an account, and are responsible for keeping your login credentials secure. You're responsible for all activity that happens under your account.

4. Subscription, billing, and free trial

• VendorFlow is offered as an annual subscription at $199/year, billed through Stripe.
• New subscriptions include a 7-day free trial. A payment method is required to start the trial, but you will not be charged if you cancel before the trial ends.
• If you don't cancel before the trial ends, your card will be charged $199 for the upcoming year, and your subscription will automatically renew each year at the then-current price unless you cancel.
• 30-day money-back guarantee: if you're charged for a subscription and are not satisfied, contact us within 30 days of that charge at the email below and we'll issue a refund.
• You can cancel your subscription at any time from your Business Profile page. Canceling stops future renewal charges — you keep access through the end of the period you've already paid for (or the remainder of your trial).

5. Acceptable use

You agree not to use VendorFlow to store or process information you don't have the right to collect, to attempt to disrupt or gain unauthorized access to VendorFlow's systems, or to use the service for any unlawful purpose.

6. Your responsibility for student and family data

VendorFlow lets you store information about your own students, families, certificates, and payments. You are solely responsible for ensuring your use of VendorFlow complies with any laws that apply to your business, including any laws protecting student education records or the privacy of minors. VendorFlow provides tools to store this information securely, but does not review or take responsibility for the specific information you choose to enter.

7. Data and account termination

You may stop using VendorFlow and cancel your account at any time. We may suspend or terminate accounts that violate these terms, or that we reasonably believe pose a security risk to VendorFlow or other users.

8. Disclaimer of warranties

VendorFlow is provided "as is." While we work to keep the service reliable and accurate, we don't guarantee that it will be error-free or uninterrupted, and we recommend keeping your own backups of critical records (such as certificates and payment history) outside VendorFlow as well.

9. Limitation of liability

To the fullest extent permitted by law, VendorFlow and its owner are not liable for indirect, incidental, or consequential damages arising from your use of the service. Our total liability for any claim is limited to the amount you paid for VendorFlow in the 12 months before the claim arose.

10. Changes to these terms

We may update these terms from time to time. If we make material changes, we'll update the "Last updated" date above.

11. Contact us

Questions about these terms, billing, or refund requests can be sent to support@myvendorflow.com.